All our pre-owned watches come with a 15-month warranty, that covers the functionality of the watch. Damage caused by negligence and misuse, including and not limited to broken crystals, scratched cases and bracelets, ruined straps and buckles, broken components inside the watch that are deemed to be the result of an impact or abuse of any nature to the timepiece, are not covered by the warranty.
Tarrytown Jewelers offers a full 7 Day money back guarantee for purchases made with either cash, check or wire transfer. For purchases made with a Credit Card, the refund will be less the Credit Card Fees, where applicable. The 7 Day period is from the time of receipt of the item. In certain situations, this period will be extended within reason, but only with prior consent from Tarrytown Jewelers. Fees incurred to return items, including but not limited to; shipping, insurance and import duty - where applicable, are the responsibility of the buyer. Special orders and New items are final sales.
Prices & Payment
Prices quoted on Tarrytownjewelers.com are discounted for payment by check, wire or cash. Payment by Credit Cards may incur additional fees to cover administrative costs and other associated charges that may occur. This charge will be applied on a sale by sale basis at our discretion, and as per our returns policy above, may not be refunded in the event of the return of the item. Tarrytown Jewelers accepts American Express (and other Major Credit Cards at our discretion), provided the watch is shipped to the US billing address, and for security purposes, we require a copy (fax or e-mail) of the front and back of the Card and a copy of the Card Holder's Driving License. We also require you to complete a CC authorization form. Alternatively, we accept cash, personal checks, or bank wires and we ship once funds have cleared. The only method of payment that we accept for an outside of the US transaction is a wire transfer, and we ship once funds have cleared. Please note that any import duties that results from a transaction would be the responsibility of the purchaser. For Continental US sales we ship either with USPS Overnight or UPS, for International sales, we ship with FedEx and have insurance through a third party provider. New watches and special orders are non-refundable and may only be paid with check or wire transfer.